Safety First

Excellence in Clinical Governance

A Framework for Excellence

At Electiva, clinical governance is the foundation of how we deliver safe, effective, and high-quality care. It provides a structured approach to ensuring that every patient receives treatment that is evidence-based, well-coordinated, and continuously improving. This framework brings together our systems, processes, and people – all working collectively to maintain high standards, reduce risks, and support positive patient outcomes.

Our approach is built around key pillars that guide how we monitor performance, learn from experience, support our clinical teams, and make improvements that benefit both patients and colleagues.

Our Approach

Key Pillars of Governance

We monitor performance, learn from experience, and support our clinical teams through these six core principles.

We follow evidence-based clinical guidelines and recognised best practices to ensure that care is delivered consistently and to a high standard. Embedding clinical effectiveness in our pathways helps us maintain clarity, accuracy, and quality across all services.

Key Focus

Clinical Effectiveness Protocol Active

We use comprehensive incident reporting systems and robust risk assessment tools to identify risks early, before they can result in harm. This proactive approach supports safer care and helps us strengthen patient safety throughout the entire patient journey.

Key Focus


Risk Management Protocol Active

Regular audits allow us to evaluate clinical practice, identify areas for enhancement, and monitor progress. We use clinical data, incident data, and patient outcomes to guide improvements and refine interventions, ensuring quality improvement remains continuous and effective. Key Focus

Key Focus

Audit & Quality Improvement Protocol Active

We integrate PSIRF principles into our education and training approach so colleagues gain a clear understanding of patient safety risks. This helps support proactive decision-making, ongoing learning, and high standards of quality improvement throughout the organisation.

Key Focus

Education and Training Protocol Active

We foster a supportive environment built on strong leadership, effective teamwork, and structured performance reviews. Our culture encourages colleagues to report events and near-misses openly and without fear of blame, reinforcing transparency and shared learning.

Key Focus

Staff Management Protocol Active

We routinely benchmark our clinical and operational performance against industry standards and leading organisations. This helps us identify gaps, adopt best practice, and ensure our services remain aligned with high-quality expectations.

Key Focus

Information Management Protocol Active

100%

Guidelines Followed

24/7

Risk Monitoring

PSIRF

Integrated Training

Open

Reporting Culture

Our Commitment to Safe, High-Quality Care

Clinical governance is not a single action – it is an ongoing commitment. At Electiva, we use these principles to guide daily practice, support our teams, and continually enhance the patient experience.

By learning, improving, and holding ourselves accountable, we ensure that our care remains safe, transparent, and centred around the needs of our patients.

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